A phone call is received with no one speaking after dialing 911. What is the call type?

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Multiple Choice

A phone call is received with no one speaking after dialing 911. What is the call type?

Explanation:
In 911 call handling, a connection where no one speaks after the line is established is categorized as a 911 Hang-Up. This designation exists because there’s no audible information to determine if there’s an emergency, so the dispatcher must treat it as potentially important and verify safety. This is the best choice because the other options describe different situations: a Missing Person involves someone not accounted for or located, a Noise Complaint involves ongoing loud or disruptive noise, and Meet Officer implies a scheduled in-person contact. With a silent 911 call, there’s no provided detail about a crime, danger, or location—just a potential misdial or someone in distress who cannot speak—so the appropriate action is to log it as a 911 Hang-Up and, if policy allows, attempt to call back or send a unit to verify welfare.

In 911 call handling, a connection where no one speaks after the line is established is categorized as a 911 Hang-Up. This designation exists because there’s no audible information to determine if there’s an emergency, so the dispatcher must treat it as potentially important and verify safety.

This is the best choice because the other options describe different situations: a Missing Person involves someone not accounted for or located, a Noise Complaint involves ongoing loud or disruptive noise, and Meet Officer implies a scheduled in-person contact. With a silent 911 call, there’s no provided detail about a crime, danger, or location—just a potential misdial or someone in distress who cannot speak—so the appropriate action is to log it as a 911 Hang-Up and, if policy allows, attempt to call back or send a unit to verify welfare.

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